Welcome to Our Haunted Marketplace!

Welcome to Spirit Halloween! These Terms and Conditions govern your use of our spooktacular online store at spookyspiritshop.com. By accessing our website and making purchases, you agree to be bound by these terms. If you’re not ready to join our ghostly gathering, please refrain from using our site.

👻 Note: We’re here to make your Halloween experience magical! These terms are designed to protect both you and us while ensuring everyone has a spooktacular time.

🛒 Ordering & Purchasing

Product Availability

Our hauntingly good products are subject to availability. While we strive to keep all items in stock, some popular Halloween essentials might vanish into thin air! We’ll notify you immediately if an item becomes unavailable after you’ve placed your order.

Order Process

  • Select your spooky items and add them to your cart
  • Review your order carefully before checkout
  • Provide accurate shipping and billing information
  • Complete payment through our secure system
  • Receive order confirmation via email

Pricing & Payment

All prices are listed in US dollars. We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

💳 Payment Security: Your payment information is encrypted and secure. We never store your full payment details on our servers.

🚚 Shipping & Delivery

Processing Time

Our ghouls need 1-2 business days to carefully prepare your order before it begins its journey to you.

Shipping Methods

  • Standard Shipping – $12.95 via DHL or FedEx (10-15 business days)
  • Free Shipping – Orders over $50 via EMS (15-25 business days)

Shipping Areas

We ship globally to spread Halloween spirit everywhere! However, we cannot ship to:

  • Remote areas
  • Parts of Asia

🌍 International Orders: Customers are responsible for any customs fees, taxes, or import duties. Please check your country’s regulations before ordering.

📦 Returns & Exchanges

Return Timeframe

You have 15 days from the delivery date to request a return or exchange.

Returnable Items

  • Costumes (Animal Toddler, Boys, Classic Girls, etc.)
  • Decorations (CANDLES, CENTERPIECE, CURTAINS, etc.)
  • BARWARE and BOWLS & TRAYS
  • BUGS & BATS & CATS accessories
  • Most other Halloween essentials in original condition

Non-Returnable Items

  • BLOOD products (for safety reasons)
  • BODY PARTS (once they’ve left our crypt)
  • Apparel & Undergarments (unless defective)
  • Opened CLOTH & NETTING that has been cut or altered
  • Used or damaged DOOR, WINDOW, WALL, FLOOR AND FURNITURE COVERS

🔁 Exchange Process: Want a different size or item? Follow our return process and specify what you’d like instead!

👤 User Responsibilities

Account Security

If you create an account with us, you’re responsible for:

  • Keeping your login credentials secure
  • All activities that occur under your account
  • Promptly notifying us of any unauthorized access

Prohibited Activities

When using our site, you agree not to:

  • Use our products for illegal activities
  • Attempt to hack or disrupt our services
  • Make fraudulent purchases
  • Resell our products for commercial purposes without permission
  • Use our site in ways that could damage, disable, or impair our services

📝 Product & Service Information

Product Descriptions

We strive to provide accurate product descriptions and images. However, colors may vary slightly due to monitor settings, and some assembly may be required for certain items.

Age Restrictions

Some products may contain small parts not suitable for children under 3 years old. Please check product descriptions for age recommendations and supervise children during use.

⚠️ Safety First: Our Halloween products are for entertainment purposes. Use caution with candles, electrical items, and costumes near open flames.

© Intellectual Property

Our Content

All content on our website, including:

  • Logos and branding
  • Product designs and descriptions
  • Website layout and graphics
  • Written content and images

is owned by Spirit Halloween and protected by copyright laws.

Your Content

If you submit reviews, photos, or other content to us, you grant us permission to use it for marketing and promotional purposes.

📸 Share Your Spooky Style! We love seeing how you use our products! Tag us in your Halloween photos for a chance to be featured.

🛡️ Liability Limitations

General Liability

Spirit Halloween shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits or data
  • Damages resulting from product misuse
  • Issues beyond our reasonable control

Maximum Liability

Our maximum liability to you for any claim shall not exceed the purchase price of the products in question.

⚖️ Legal Compliance: These limitations apply to the fullest extent permitted by law in your jurisdiction.

📞 Contact Information

Have questions about these terms? Our friendly (not scary) customer service team is here to help!

  • Email: [email protected]
  • Address: 3415 Frederick Street, Sacramento, US 58147
  • Response Time: 1-2 business days

🎃 Happy Haunting! We’re committed to making your Spirit Halloween experience more treat than trick. Thank you for choosing us for your spooky celebrations!

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